Show All Comments For
Pieve di Caminino.
Total Number of Comments in this list: 9
| Combined User Ratings: | |||
|---|---|---|---|
| Overall Rating: 4.71 |
Quality Rating: 4.71 |
Welcome Rating: 4.86 |
Charm Rating: 4.71 |
-- Leslie Saum (June 18, 2010)
-- Monica Teuns (November 6, 2009)
PROPERTY RESPONSE:
Dear Monica,
It was a real plasure to have you in Caminino. We really hope to see you again the future: you are the kind of guests with whom we love to share our charming property. Ciao! -- Emy (November 6, 2009)
-- Anonymous (November 2, 2009)
PROPERTY RESPONSE:
Dear Sir:
I perfectly remember your short stay in Caminino, and I am VERY sorry and disappointed to read some things you wrote. It hurted me, because when I met you told me you were happy and satisfied. Complaints written and posted so long after your stay may help other people in the future (?), but it is useless for your own holiday. I don’t like to give explanations on so clear facts, anyway: 1)the grand hall is open just on checking dates and on request for a visit. Some of the exposed antiques have a VERY high value. The grand hall is directly connected to my office, where I am EVERY day from 9.00am to 12.30pm and from 3.00pm to 7.00pm. Guests have just to buzz me to visit the grand hall. 2) As I told you on check in, I offer 24 hour assistance to all guests: you knew where my office is, my apartment was right below your suite and you had also my cellphone number to contact me: for any problem, you should have contacted me immediately. 3) A breakfast served directly to the suite, including FRESHLY squeezed orange juice costs much more in all the hotel where I have been: please consider that it was served on order at your required time. Again about breakfast, you should have returned it if not corresponding to your standard, or have asked for all the addition you needed 4) You NEVER asked for massage, which were AVAILABLE, or for painting classes, which must be booked in advance. Now, I work hard personally every day to GRANT BEST ASSISTANCE to all my guests, and ALL of them are always satisfied with Pieve di Caminino. I am very sorry to loose a little part of our 20 year graet reputation just because you never asked for assistance. What I read made me very sad. PS If you remember, you were booked on another property outside Caminino, and thinking to make you happy I offered you the choice of a place here in Caminino. This was maybe my mistake. -- Emiliano (Emy) Marrucchi Locatelli, Architect, co-owner (November 4, 2009)
-- NBuchanan (July 29, 2009)
-- Anonymous (June 25, 2009)
It is not far from Rome, specially if you are driving from the Airport. Everytime I know I have a 2 day off break the first thing I do is to reserve a suite at Pieve di Caminino, \’La Bifora\’ in spring-summer or \’The Schoolhouse\’ in winter (its fireplace is in the center of the suite, so you FEEL it everywhere). The surroundings are full of interests, it is a perfect home base to explore all South Tuscany, from Saturnia Springs to Siena. The only one recommendation is to respect the required check in time 3.00pm - 8.00pm: since it is a family business, they would consider very unpolite if you check in later than the requested time. -- Anonymous (March 5, 2009)
-- Manuel Fuentes (February 24, 2009)
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