Show All Comments For
Fagiolari.
Total Number of Comments in this list: 9
| Combined User Ratings: | |||
|---|---|---|---|
| Overall Rating: 4.25 |
Quality Rating: 5 |
Welcome Rating: 5 |
Charm Rating: 4.83 |
Fagiolari B&B, just outside the village of Panzano, in the Greve area of Chianti, was indeed a great & wise selection for our 8 night stay in Tuscany. We spent our 8 nights at Fagiolari after a 7 night stay in Provence. -- DHealey (September 24, 2011)
-- Lisa Rutt (November 2, 2009)
We have just returned from a wonderful European vacation which began at Fagiolari, Panzano in Chianti. We were delighted by the quiet, relaxing, spectacular location of the farmhouse, and equally impressed by Giulietta\’s low-profile gracious hospitality, and her outstanding culinary skills. Our only suggestion for improvement would be a greater variety of fresh bread and fresh fruit at breakfast. -- Pam & John Charlesworth (July 11, 2009)
-- Karen Berthiaume (July 6, 2009)
-- Sandra Monk (June 15, 2009)
PROPERTY RESPONSE:
Dear Karen, Sorry for my English. In 14 years I have received few bad reviews and I never answered, but I accepted them trying to improve my behavour with the guests. This time it is really too much and I need to write my review on these 4 guests, whose names, they say, I did not remember. If this is true....is this a horrible fault?? They left two days earlier because not interested in touring the area, visiting historical places, arts etc etc. Their only interest was to list my faults and bad things on me and on my B&B. Why they did not talk to me during their stay ? In each room there is a very helpful booklet, in a very good English, with suggestions for restaurants, shopping, wine tasting, bus and taxi service, laundry etc etc etc and not withstanding this I always answer the many many questions and requests of my guests (sometimes I feel like a baby sitter). I really don’t know what I promise in the booklet that I don’t give ?! I cannot be available all day long, 24 hours per day to help my guests. In the area there is a very bad signal for the cell-phones: is this my fault ?? I let my guest use my telephone and I never charge for the calls. This is written in the helpful booklet. The front door key is perfectly working and is not my fault if few guests, including these 4, are awkward. I usually serve breakfast to 10-12 foreign people and I cannot talk with them during that time because I am busy in serving breakfast, but I do it the rest of the day!! I don’t think it is a fault to talk with my assistant to plan our busy busy day. I serve a typical Italian breakfast: milk, coffee, tea, corn flakes, yogurt, toasted bread, butter, 3 different kind of home made jams, fresh fruits, orange juice and every day a fresh home made breakfast cake. Why they did not ask me for something else ?...just to add some to their list of complains. About the cooking class and the ’little shopping’, I am happy when the guests ask me to do a lesson or buy oil, wine and all the other things displayed in the dining room, but if they decide to spend their money and time in another way, this is their choice. I can only imagine the review should I press the guests to buy something. It is not true that my only interest is the money: they left 2 days earlier and even is written on my site that the guests have anyway to pay for all the days reserved, I did not charge them any money.!! About the temperature in the rooms, we usually live at 20° Celsius all year round and not at 34° in Winter abusing the heating and wear only a T-shirt, and at 15° Celsius in Summer abusing the air conditioning. We are very concerned and respectful of energy saving. But believe me, I always try to comply with their requests, if they do the requests and not only list them for a future bad review. I still love my job and try to do my best even sometimes I am tired and stressed. Unfortunately, the guests quality is changing and more and more CHEAP and demanding persons are traveling: they expect and pretend a 5 stars hotel services in a B&B but they like the price of a B&B. I hope I will continue to welcome people appreciating my B&B with all its beautiful things, like the good location in the area, the old stone building, the garden, the pool, the view and many things to do here. I will be happy to cook for these people and as usual will remember their name!! The cheap guests can stay out of Chianti and out of my business. I mostly hope to continue with our good cooperation. Best regards, Giulietta - B&B Fagiolari
-- Giulietta Giovannoni (November 4, 2009)
-- Carin Roy (April 20, 2009)
-- Anonymous (September 23, 2008)
-- Terrence Lapierre (February 7, 2008)
|
|---|
- Home
- Destinations
- KB Store
- KB Community
- Travel Tools
- Trip Planner


