Antica Torre Di Via Tornabuoni

Dear Friends at Karen Brown, Months ago we booked an apartment on the river in Firenze to take our family for Thanksgiving for five days. Ten days before we left, I received a frantic message from the leasing agent saying that the building owner had, unannounced, commenced exterior restoration and the building was wrapped in plastic, all the windows were sealed, scaffolding had been erected, and our beautiful, luxurious, 4-bedroom, 4-bath apartment was basically out of commission. The first thing I did was go to your website and start researching hotels in Firenze and found Antica Torre di Tornabuoni which had a Deluxe room for my husband and me and an apartment for our son and his family. Plus, they had discounted the entire hotel for Thanksgiving week so the cost was only about E500 more than the apartment would have been. Here’s the take on the hotel -- the location is superior, could not possibly be better. With a couple of exceptions, the reception staff is very sharp, especially Ilaria and Cristina. They need to inform guests that there is no housekeeping service after 2:00PM -- not a problem if you know the rules so you don’t get snapped at by the (unnamed)receptionist! Our son is with NATO in Naples so they drove up and the hotel has a very easy accommodation for cars -- they picked his car up when we arrived and returned it when we left for E25/night. The breakfast in the rooftop salon was delicious, and the honor bar the rest of the day and into the evening was always neat and well-stocked. This is not a five-star hotel, but it is a first-rate one -- clean, comfortable, superbly located and we would absolutely stay there again. Thank you for providing the background and research to rescue our vacation -- in our experience, Karen Brown’s Guides have always stood for quality and dependability.