Pieve di Caminino

Very unique establishment. We were greated by Emy who was very warm and treated us to a glass of wine and a tour of the grounds. The grand hall was very beautiful. Unfortunately, it was the last time we saw it. Each morning and afternoon the entrance was locked. The apartment was not as clean as a typical Karen Brown pick. The hot water in the shower was turned off and required some trial and error before success. Roof leaked during a heavy downpour one night, directly on to our pillows. We had...

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Very unique establishment. We were greated by Emy who was very warm and treated us to a glass of wine and a tour of the grounds. The grand hall was very beautiful. Unfortunately, it was the last time we saw it. Each morning and afternoon the entrance was locked. The apartment was not as clean as a typical Karen Brown pick. The hot water in the shower was turned off and required some trial and error before success. Roof leaked during a heavy downpour one night, directly on to our pillows. We had breakfast in our room each morning for 10 Euros. This was the most we paid in the 4 similar places we visited in central Italy. We each received a cup of coffee in which the cup was only half full with an additional yogurt and piece of bread. Not much of a breakfast for 10 Euros. This was repeated over 3 days. The massage and painting classes were not available. I have used Karen Brown’s guides for more than 20 trips to Europe and this was only an average at best inn. The area is wonderful to explore, just pick one of Karen’s other choices.

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Dear Sir:

I perfectly remember your short stay in Caminino, and I am VERY sorry and disappointed to read some things you wrote. It hurted me, because when I met you told me you were happy and satisfied. Complaints written and posted so long after your stay may help other people in the fut...

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Dear Sir:

I perfectly remember your short stay in Caminino, and I am VERY sorry and disappointed to read some things you wrote. It hurted me, because when I met you told me you were happy and satisfied. Complaints written and posted so long after your stay may help other people in the future (?), but it is useless for your own holiday.

I don’t like to give explanations on so clear facts, anyway:

1)the grand hall is open just on checking dates and on request for a visit. Some of the exposed antiques have a VERY high value. The grand hall is directly connected to my office, where I am EVERY day from 9.00am to 12.30pm and from 3.00pm to 7.00pm. Guests have just to buzz me to visit the grand hall.
2) As I told you on check in, I offer 24 hour assistance to all guests: you knew where my office is, my apartment was right below your suite and you had also my cellphone number to contact me: for any problem, you should have contacted me immediately.
3) A breakfast served directly to the suite, including FRESHLY squeezed orange juice costs much more in all the hotel where I have been: please consider that it was served on order at your required time. Again about breakfast, you should have returned it if not corresponding to your standard, or have asked for all the addition you needed
4) You NEVER asked for massage, which were AVAILABLE, or for painting classes, which must be booked in advance.
Now, I work hard personally every day to GRANT BEST ASSISTANCE to all my guests, and ALL of them are always satisfied with Pieve di Caminino.
I am very sorry to loose a little part of our 20 year graet reputation just because you never asked for assistance.

What I read made me very sad.

PS If you remember, you were booked on another property outside Caminino, and thinking to make you happy I offered you the choice of a place here in Caminino. This was maybe my mistake.

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This is a unique place: an historic property owned, restyled and directly managed by a family of architects. We were greeted by the youngest architect, Emy, with a hearty ’Welcome’ and a glass of white wine from his wife’s family’s vineyard. Emy is a wonderful host (we will definitely be back!). It is the perfect location to lose yourself in, moreover, Emy provided great tips and insight into the local restaurants, places to visit, wine and more. We booked the Teacher’s House, impeccably restyle...

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This is a unique place: an historic property owned, restyled and directly managed by a family of architects. We were greeted by the youngest architect, Emy, with a hearty ’Welcome’ and a glass of white wine from his wife’s family’s vineyard. Emy is a wonderful host (we will definitely be back!). It is the perfect location to lose yourself in, moreover, Emy provided great tips and insight into the local restaurants, places to visit, wine and more. We booked the Teacher’s House, impeccably restyled with great taste by the Marrucci Locatelli architects, with the result of a fantastic apartment full of character. Three floors and a beautiful open fire - it was far too hot for us to light the fire but can imagine in colder months this would be absolutely gorgeous.

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